- Naivas confirms no expired items have been found in any of its branches.
- All branches across Nairobi and other areas are fully operational.
- The claims shared online are false and harmful to the public.
- Naivas plans legal action against those spreading misleading content.
- The supermarket says it won’t be shaken by intimidation or false reports.
Naivas Supermarket has addressed growing rumours circulating online claiming it has been selling expired goods and that some of its Nairobi branches have been shut down by authorities. The retailer has firmly dismissed the claims as baseless and meant to mislead the public.
No Expired Products on Shelves
The company stated that no expired products have been discovered in any of their outlets. They assured customers that they strictly follow quality checks and stock controls to make sure that everything on the shelves meets required health standards.
All Branches Operating Normally
Contrary to the claims, Naivas confirmed that none of its stores have been closed by any government or health agency. Each branch is operating as usual and follows all the rules and standards set by the Kenya Bureau of Standards (KEBS) and the Ministry of Health.
False Claims a Threat to Public Trust
Naivas called the online reports fake, harmful, and misleading. The supermarket expressed concern that such information can shake the trust of loyal customers who depend on them for daily essentials.
Legal Action in Progress
The retailer revealed that it is seeking legal advice to take action against individuals and groups who are behind the false narratives. Naivas is committed to defending its reputation and protecting its customers from being misinformed.
Naivas Stands Against Corruption
Finally, the supermarket stressed that it operates under a strong anti-corruption and anti-extortion policy. They assured the public that no threats or dirty tricks would make them bow to pressure.
For more details, customers can contact Naivas’ customer support at 0202329801 or via email at customerservice@naivas.co.ke.
