Nairobi, Kenya – 12th February 2025 – Jubilee Health Insurance has officially launched J-
Force, a digital platform set to revolutionize insurance intermediation by empowering
agents, brokers, and bancassurers with seamless, paperless, and real-time insurance
solutions.
J-Force is a one-stop digital solution designed to simplify and optimize the workflow of
insurance intermediaries. It enables seamless onboarding, allowing agents to register new
clients quickly and efficiently, while lead management tools help track and convert
prospects effortlessly. With instant quotation and policy issuance, intermediaries can
close deals faster through automated processes, ensuring efficiency in service delivery.
Renewals management is streamlined to keep clients covered without delays, while
paperless transactions eliminate manual paperwork and administrative bottlenecks.
Additionally, real-time business tracking provides intermediaries with performance
dashboards and commission insights, ensuring they have full visibility and control over their
operations anytime, anywhere.
Speaking at the launch, Njeri Jomo, CEO of Jubilee Health Insurance, emphasized that J-
Force is more than just a tool—it is a transformative force in the insurance industry.
"At Jubilee Health Insurance, we recognize the critical role that intermediaries play in
delivering quality insurance solutions to our customers. With J-Force, we are equipping our
partners with the technology they need to work smarter, close deals faster, and enhance
customer service—anytime, anywhere," she stated.
The launch of J-Force marks a pivotal moment in the digital transformation of insurance
intermediation. As the industry shifts toward a tech-driven future, J-Force is bridging the
gap between traditional face-to-face engagement and digital efficiency, ensuring
intermediaries can operate at peak performance while still offering personalized client
service.
Delivering the keynote address, Alice Njoroge, Director of the Insurance Institute of
Kenya (IIK), underscored the critical role of digital platforms like J-Force in professional
development and industry transformation.
"The insurance industry is undergoing a significant shift, where technology is no longer an
option but a necessity. Digital platforms like J-Force not only enhance operational efficiency
for intermediaries but also serve as an enabler of professional growth. The ability to leverage
data-driven insights, automate processes, and improve customer engagement is what will
distinguish the next generation of successful insurance professionals. We applaud Jubilee
Health Insurance for spearheading this transformation and reinforcing the role of technology
in shaping the future of insurance intermediation."
Juan Cazcarra, Group Chief Operating Officer at Jubilee Holdings, emphasized the
company’s commitment to leveraging technology to enhance service delivery and
accessibility:
"As the largest insurer in East Africa, Jubilee Holdings is committed to pioneering digital
transformation that reshapes how insurance is accessed and delivered. Technology is not
just a tool—it is the driving force behind making insurance more efficient, scalable, and
Classified as Confidential Business Partners
inclusive. J-Force is a reflection of this vision, ensuring that intermediaries have world-class
digital solutions that enable them to thrive in an increasingly fast-paced and connected
world."
Jubilee Health Insurance is now calling on all agents, brokers, and bancassurers to
onboard and start leveraging J-Force for an enhanced, highly efficient, and profitable
business experience.
