- The eCitizen platform generates KSh900 million daily from over 375,000 daily users.
- The platform serves 13 million registered users with access to 22,000 paid services.
- Centralized payments through pay bill 222 222 have streamlined revenue collection.
- eCitizen is a key driver of digital transformation in government services.
A report from Prime Cabinet Secretary Musalia Mudavadi’s office has revealed that the eCitizen platform generates up to KSh900 million daily from Kenyans accessing various government services. The platform’s success has enhanced service delivery and significantly boosted state revenue.
Widespread Usage and Revenue Generation
The eCitizen platform has 13 million registered users, with at least 375,000 logging in daily to access over 22,000 services. This extensive use translates to a remarkable KSh900 million in daily earnings for the government.
Centralized Payment System
With the migration of all government services to eCitizen, over 1,130 individual paybills were consolidated into one system using paybill number 222 222. Prime CS Mudavadi emphasized that this centralization has streamlined revenue collection, ensuring efficiency and accountability.
Impact on Digital Transformation
The platform has become a cornerstone of the government’s digital transformation efforts, providing easy access to services while contributing significantly to the country’s revenue.
The eCitizen platform continues to revolutionize service delivery in Kenya. By centralizing payments and offering a wide range of services, it has streamlined government operations and enhanced revenue collection, positioning Kenya as a leader in digital governance.
