- Super Metro insists it had met all regulatory requirements before NTSA’s suspension.
- The company refuted claims that 64 of its drivers failed a retest, stating they had been retrained and certified.
- It dismissed allegations of labor violations, affirming all staff contracts and statutory deductions were up to date.
- Matatu and Bodaboda Operators Federation has condemned NTSA’s decision, calling for immediate reinstatement.
- Operators threaten to strike if NTSA does not reconsider its stance.
Super Metro has strongly defended its compliance record, pushing back against NTSA’s decision to suspend its operations. The public transport company maintains that it had fully adhered to all regulations before the suspension was enforced.
According to the company, all its vehicles had valid inspection certificates and Road Service Licenses (RSLs), and any speed limiter concerns had been resolved. Additionally, it dismissed NTSA’s claim that 64 of its drivers failed a retest on March 10, 2025, clarifying that all affected drivers had since undergone retraining and successfully passed.
Super Metro Denies Labor Violations
Addressing concerns over alleged labor law breaches, Super Metro insisted that all employees are under formal contracts, and statutory deductions such as PAYE, NSSF, and SHA remittances are current. The company urged NTSA to conduct a fair review of its compliance status and lift the suspension, emphasizing its commitment to passenger safety and operational reliability.
Industry Backlash Against NTSA
The Matatu and Bodaboda Operators Federation has also slammed NTSA’s decision, calling it unjustified. Speaking at a press briefing in Nairobi, Federation Chairperson Kushian Muchiri criticized the move, arguing that it had crippled transport services and unfairly singled out Super Metro.
“We reject this blanket condemnation. NTSA should reverse the suspension while investigations continue,” Muchiri asserted.
The federation warned that if NTSA does not reconsider its decision, matatu operators would stage a strike in solidarity with Super Metro, escalating the standoff between transport stakeholders and regulators.
