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Judiciary Faces System Outage Impacting E-Filing, Case Tracking, and Causelist Portal

Photo courtesy: Martha Koome
  • Judiciary announces system outage affecting e-filing, case tracking system (CTS), and causelist portal.
  • The technical team is working to resolve the issue, with updates to follow.
  • Time-bound pleadings and applications under a certificate of urgency are to be submitted via email as an alternative.

The Judiciary of Kenya has announced a system outage affecting key online platforms, including the e-filing system, Case Tracking System (CTS), and causelist portal. The outage was revealed in a statement on Thursday, October 14, 2024, prompting immediate action by the technical team to restore services.

The e-filing system, essential for digital case submissions, along with the CTS and cause list portal, has experienced an unexpected disruption. These platforms provide litigants and advocates with the ability to file cases, track progress, and access daily case listings online.

In its statement, the judiciary reassured the public that efforts were being made to resolve the issue. “We are experiencing a system intermittent outage on our e-filing, CTS, and causelist systems. The technical team is working around the clock to ensure full system restoration,” read the notice.

For those dealing with time-sensitive cases, such as applications under certificates of urgency or other time-bound pleadings, the judiciary provided an alternative solution. It advised that such documents should be submitted via email to the respective court station’s email address and copied to [email protected] for processing.

The judiciary apologized for the inconvenience caused and expressed gratitude for the patience and understanding of all those affected. Digital systems are crucial for the smooth operation of legal proceedings, and the judiciary aims to restore normal service as quickly as possible.

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